Tamboo Hotel is committed to protecting your privacy and providing you with excellent service in online shopping and delivery.
Information that We Collect
Tamboo Hotel collects the information you provide upon registration, if necessary, along with information we obtain from you through your use of our service, your visits to the website, and other sites accessible from our website. We also collect information about the transactions you make, including details of the payment cards used.
At times during the process, you may provide us with personal information such as your name, email address, phone number, and zip code.
We may collect additional information in connection with your participation in any promotional programs offered by us. We also monitor customer traffic patterns and website usage, seeking to improve our services and products.
How We Use Your Information
To provide you with our services and products
Allow the delivery and/or pickup person to contact you via call or text with any updates or issues.
Charge you for purchase and shipping costs through one or more payment processing partners.
Offer you personalized content such as advertising, coupons, and promotions.
Provide you with customer service, and respond to your communications and requests. You may choose not to receive promotional communications from us in the settings of the page when the service is provided.
What information can we share?
We may use your information for legal purposes when we believe that disclosure is reasonably necessary to comply with laws, regulations, legal processes, or requests from law enforcement authorities, and regulators, prevent, detect, or otherwise manage fraud, security, or other problems, and to protect the safety, rights, or property of any person or our public.
We may use your information to send you offers, promotions, and information from us. If you do not wish to be contacted for this purpose, you will have the option of indicating that you are not interested in receiving communications from us.
In a non-personal or aggregate form: We share information on both a non-personally identifiable basis (including but not limited to order and delivery details, but not including credit card information) or in an aggregate form.
Cookies, Pixels, and Other Tracking Technologies
We may use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device IDs. We may use session cookies to make it easier for you to navigate our website. Disabling the cookie function for your internet browser may restrict the online services you can use on this website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time, unless you delete the cookie in a manner determined by your particular Internet browser.
Changes to this Policy